Vend Systems Technical & Support

"Sound advice, outstanding service"

Used and Reconditioned Vending Machine Warranty

 

Vend Systems Technical and Support 30 Day Limited Warranty (for Used Equipment only)

All Used Equipment is as is and is certified to be clean and working. Machine Graphics may be exactly as pictured. Machine Specifications may vary from specifications shown depending upon year and model of the machine. If selected model is not available the company will replace with a unit of equal or better quality.

Vend Systems Technical and Support warrants to the original consumer, buyer/purchaser, that the product shall be free of defects in material and workmanship for a period of thirty (30) days from the date of original purchase. The Vend Systems Technical and Support, will replace at its’ discretion any defective parts as a result of normal use for a period of thirty (30 )days including coin mechanism, bill acceptor and parts of the machine and parts of the machine as well as the refrigeration unit if installed. Under this Warranty any part that is proven to be defective shall be repaired on site if possible or repaired and replaced at Vend Systems Technical and Support’s option at their repair shop’s Edmonton, Alberta location, free of charge, provided it is returned prepaid as directed.

 

Manufacturer’s 90 Day Limited Warranty (for Reconditioned Equipment Only)

All reconditioned Equipment is certified to be like new, clean and working. Machine graphics may not be exactly as pictured. Machine specifications may vary from specifications shown depending on your manufacture and model of the vendor. If selected model is not available, company will replace the unit with unit of equal value and of equal value and equal or better quality.

The Manufacturer warrants to the original consumer, buyer/purchaser, that the product shall be free of defects in material and workmanship for a period of ninety (90) days from the date of original purchase. The manufacturer will replace at its’ discretionary machine deemed defective as a result of normal use for a period of ninety (90 )days including coin mechanism, bill acceptor and parts of the machine and parts of the machine as well as the refrigeration unit if installed. Refrigeration is warranted for a period of six (6) months. Under this Warranty any part that is proven to be defective shall be repaired on site if possible or repaired and replaced at the Manufacturer’s option at the factory, free of charge, provided it is returned prepaid as directed.

 

Exceptions to the Warranty

 

  • Paint chips, scratches and or dents are not covered by this warranty.
  • his warranty shall be deemed void if any alterations or unauthorized repairs are made. The costs of field repairs performed by non-company approved personal will not be reimbursed unless expressly authorized in writing by Vend Systems Technical and Support prior to repair.
  • This warranty shall also be deemed void, if the machine has been misused, vandalized, abused, or as the result of, negligence, accident, or used for other than its intended purpose.
  • These machines are designed for indoor use only (unless specifically sold for outdoor use and noted as such within the bill of sale) and therefore any damage caused by exposure to the elements, such as salt-air or ultra violet rays, is not covered by this warranty.
  • This Warranty shall not apply to merchandise which is exposed to harsh or acidic cleaning agents or abrasives.
  • Acts of God such as, but not limited to, lightning, flood, hurricane, tornado, earthquake, fire, etc. are not covered by this warranty. We suggest you use a surge protector on your machine.
  • In no case shall liability exceed the original purchase price of the defective merchandise.
  • Warranty is not transferable.

 

 

 

Warranty Claims

In the unlikely event something goes wrong with your equipment, you must call Vend Systems Technical and Support at (780) 905-7829 or (780) 487-4811. Please be prepared to provide, the date and invoice number for the purchase and/or service with a brief description of the problem you are having. It will be determined what is wrong with your machine and you will be instructed as to the best course of action to get your machine repaired. If there is something minor, the parts will be shipped immediately to you at no cost and you will be instructed as to how to make the repair or adjustment. If it is a more serious problem, then at or option, we will either arrange for a technician in your area to fix the machine or if it is more serious to have you return the machine to Vend Systems Technical and Support to be repaired or replaced if necessary, provided it is returned prepaid as directed.

Additional Notice to Purchaser:  Vend Systems Technical and Support and /or its agents are not liable for any incidental, consequential and/or other damages of any kind whatsoever, directly or indirectly, arising from the use of the equipment whether based upon theories of contract, negligence or tort. By purchasing a vending machine through Vend Systems Technical and Support, the purchaser agrees to the terms and policies of the company